Advanced Communication Skills Training (ACST)

Details

Length: 2 days
Suitable for: Senior and experienced health care professionals
Delivered: at Spring Farm Business Centre, Moss Lane, Crewe, CW1 4RJ or online via Microsoft Teams
Funded: Until end June for West Cheshire and Cheshire East employees only. July onwards funded for Cheshire East employees only.
Price: £600 per delegate outside funded areas

Equips participants to effectively support individuals during the most difficult communication challenges, relating to their professional practices.

Please note if you have experienced a close bereavement within the last 12 months it is advisable that you do not apply for this course.

By the end of the course, the participant will be able to:

Through the use of role play, demonstrate the use of therapeutic facilitative skills when dealing with a challenging communication issue.
Through the use of constructive feedback, refine current facilitative skills
Enhance knowledge and skills in utilising communication strategies to support difficult conversations
Develop confidence and competence in dealing with difficult situations

Times: 8:30 – 17:00

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