Demonstrating and Improving the Quality of End of Life Care:

Implementing and using outcome measures in clinical practice

We had a fantastic day with some great feedback:

“Guest speakers were VERY inspiring”

“Very well structured event, great mix of speakers”

“The speakers were engaging and content level was just right. Good to have opportunities to network”


Professor Fliss Murtagh

Professor of Palliative Care, and Director of the Wolfson Palliative Care Research Centre, UK National Institute for Health and Care Research (NIHR) Senior Investigator

Dr Alison Landon

Palliative Care Physician, St Christopher’s Hospice

This Masterclass will be relevant to health and social care professionals and organisations delivering care palliative and end of life care; who wish to improve patients’ and families’ care by understanding and using outcome measurement and data to underpin quality improvement.

Outcome measures in clinical practice:

  • Patient Recorded Outcome Measures (PROMs) describe the quality of care from the patient’s perspective and add balance to existing clinical or proxy-derived knowledge on the quality of care to improve experiences for a person and those close to them.
  • Builds an evidence base about what really matters to individuals and those close to them and how best to measure this.
  • Improving the experience of care can contribute to improving clinical outcomes, safety, and the effectiveness of care.
  • Provides information to improve the commissioning and provision of services.
  • Supports organisational development within a service and helps to determine capacity/ target resources.
  • Used within a service to define complexity, to triage which patients should be seen and by whom, and to manage caseload.
  • Helps to understand population-based needs, including aspects of cultural diversity and ‘hard to find’ groups
Drawn Line Grape
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