This Course will deliver:

Equips participants to effectively support individuals during the most difficult communication challenges, relating to their professional practices.

By the end of the course, the participant will be able to:​

• Analyse the use of a model in communication to allow a structured consultation
• Through the use of role play, demonstrate the use of therapeutic facilitative skills when dealing with a challenging communication issue.​
• Through the use of constructive feedback, refine current facilitative skills
• Enhance knowledge and skills in utilising communication strategies to support difficult conversations​
• Develop confidence and competence in dealing with difficult situations​

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