Advanced Communication Skills Training (ACST)

Session Overview

Equips participants to effectively support individuals during the most difficult communication challenges, related to their professional practices.

Please note if you have experienced a close bereavement within the last 12 months it is advisable that you do not apply for this course.

By the end of the course, the participant will be able to:

Through the use of role play, demonstrate the use of therapeutic facilitative skills when dealing with a challenging communication issue.
Through the use of constructive feedback, refine current facilitative skills
Enhance knowledge and skills in utilising communication strategies to support difficult conversations
Develop confidence and competence in dealing with difficult situations

Length: 2 days
Suitable for: Senior and experienced health care professionals
Delivered: face to face at the End of Life Care Education Hub, Spring Farm Business Centre, Moss Lane, Minshull Vernon, Crewe, CW1 4RJ or Online
Cost: Fully funded for Cheshire East Place staff; £600 per person if outside the area.

The following dates are funded for Cheshire East and MCHFT staff only.

Note: This 2 day course is fully funded for Cheshire East Place staff.

Delegates outside Cheshire East Place are welcome to attend at a cost of £600 per person.

Tuesday 9 & Wednesday 10 September 2025 online via Microsoft Teams
Tuesday 14 & Wednesday 15 October 2025 at End of Life Care Education Hub, Spring Farm Business Centre, Crewe CW1 4RJ
Thursday 13 & Friday 14 November 2025 at End of Life Care Education Hub, Spring Farm Business Centre, Crewe CW1 4RJ (HCAs Only)
Wednesday 4 & Thursday 5 February 2026 online via Microsoft Teams

You are required to apply for a place on this course. Please download the application form and email it to info@eolp.org.uk.

We would love to work with you, contact us to explore a bespoke session for your organisation.

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