Advanced Communication Skills Training (ACST)

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Session Overview

Equips participants to effectively support individuals during the most difficult communication challenges, relating to their professional practices.

Please note if you have experienced a close bereavement within the last 12 months it is advisable that you do not apply for this course.

Learning Outcomes

By the end of the course, the participant will be able to:

  • Through the use of role play, demonstrate the use of therapeutic facilitative skills when dealing with a challenging communication issue.
  • Through the use of constructive feedback, refine current facilitative skills
  • Enhance knowledge and skills in utilising communication strategies to support difficult conversations
  • Develop confidence and competence in dealing with difficult situations
  • Length: All day
  • Suitable for: All Health and Social Care Staff
  • Delivered: face to face at the End of Life Care Education Hub, Spring Farm Business Centre, Moss Lane, Minshull Vernon, Crewe, CW1 4RJ
Funded for Cheshire East Place staff.

The following dates are funded for Cheshire East and MCHFT staff only. For an application for any of the dates below please contact Or download the application form here.

  • Monday 22 & Tuesday 23 July 2024
  • Tuesday 24 and Wednesday 25 September 2024 * for Health Care Assistants only  FULL
  • Thursday 10 & Friday 11 October 2024  FULL
  • Monday 13 & Tuesday 14 January 2025
  • Wednesday 12 & Thursday 13 February 2025
  • Monday 10 & Tuesday 11 March 2025

Delegates outside Cheshire East Place are welcome at a cost of £600 per person.

Bespoke Booking

We would love to work with you, contact us to explore a bespoke session for your organisation.

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