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Compassion in Action Workshop
Session Overview
Compassion in Action: 'Leading Small Changes, Making a Big Difference' is a one-day workshop and follow-up 2 hour session to develop and empower the supportive, assistive, and pre-registration workforce to lead micro-improvements that reduce health inequalities and improve the patient and family experience.
Suitable for those working in acute hospital, hospice, care home and community settings who are not registered,
- Care assistants and support workers
- Non-clinical staff (reception, porters, volunteers)
- Students and trainees
- Community care workers
- Hospice volunteers
Funded by RCN Foundation
Learning Outcomes
By the end of this course, you will be able to
- Appraise their own leadership approach and apply compassionate, values-based behaviours to everyday care
- Apply teach-back communication methods to ensure patients and families understand their care plans, reducing health literacy barriers in palliative and end of life care
- Identify "small frustrations" or recurring problems in the workplace and develop a one-page improvement plan
- Utilise simple Quality Improvement (QI) tools, including the "5 Whys" and Plan, Do, Study, Act (PDSA) cycles, to test small changes safely within their teams
- Reflect on learning and share "small wins" to foster a culture of continuous improvement and psychological safety
Details
- Length: Full-day, typically 9:00 am - 3:30 pm
- Suitable for: All assistive support and pre-registration staff in any health and social care setting
- Delivered: Face to Face
Dates
- Wednesday, 2nd December 2026, 9:00 am - 3:30 pm at The End of Life Education Hub, Spring Farm Business Centre, Crewe CW1 4RJ with follow up session on Wednesday 13th January 2027 - 1pm-3pm - Online via Microsoft Teams
- Wednesday, 27th January 2027, 9:00 am - 3:30 pm at The End of Life Education Hub, Spring Farm Business Centre, Crewe CW1 4RJ with follow up session on Wednesday 3rd March 2027 - 1pm-3pm -Online via Microsoft Teams
To book, use the Book Your Place button and select the date that suits you.
Cost
Places are fully funded for staff working in Cheshire East Place as part of the Foundations Palliative Care Programme.
Book Online
Location
For face to face bookings. Free parking available on site.
Bespoke Booking
We would love to work with you, contact us to explore a bespoke session for your organisation.