Advanced Communication Skills Training (ACST)

Session Overview

Equips participants to effectively support individuals during the most difficult communication challenges, related to their professional practices.

Please note if you have experienced a close bereavement within the last 12 months it is advisable that you do not apply for this course.

By the end of the course, the participant will be able to:

Through the use of role play, demonstrate the use of therapeutic facilitative skills when dealing with a challenging communication issue.
Through the use of constructive feedback, refine current facilitative skills
Enhance knowledge and skills in utilising communication strategies to support difficult conversations
Develop confidence and competence in dealing with difficult situations

Length: 2 days
Suitable for: Senior and experienced health care professionals
Delivered: face to face at the End of Life Care Education Hub, Spring Farm Business Centre, Moss Lane, Minshull Vernon, Crewe, CW1 4RJ or Online
Cost: Fully funded for Cheshire East Place staff; £600 per person if outside the area.

The following dates are fully funded for Cheshire East Place staff.

For East Cheshire NHS Trust Staff Only

Other Dates

Fully Booked – Tuesday 14 & Wednesday 15 October 2025 at End of Life Care Education Hub, Spring Farm Business Centre, Crewe CW1 4RJ
Fully Booked – Thursday 13 & Friday 14 November 2025 at End of Life Care Education Hub, Spring Farm Business Centre, Crewe CW1 4RJ (HCAs Only)
Fully Booked – Wednesday 4 & Thursday 5 February 2026 online via Microsoft Teams

You are required to apply for a place on this course. Please download the application form and email it to info@eolp.org.uk.

Tags:

Cookie	Duration	Description
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.