Advanced Communication Skills Training (ACST)

Session Overview

Equips participants to effectively support individuals during the most difficult communication challenges, related to their professional practices.

Please note if you have experienced a close bereavement within the last 12 months it is advisable that you do not apply for this course.

By the end of the course, the participant will be able to:

Through the use of role play, demonstrate the use of therapeutic facilitative skills when dealing with a challenging communication issue.
Through the use of constructive feedback, refine current facilitative skills
Enhance knowledge and skills in utilising communication strategies to support difficult conversations
Develop confidence and competence in dealing with difficult situations

Length: 2 days
Suitable for: Senior and experienced health care professionals
Delivered: face to face at the End of Life Care Education Hub, Spring Farm Business Centre, Moss Lane, Minshull Vernon, Crewe, CW1 4RJ or Online
Cost: Fully funded for Cheshire East Place staff; £650 per person if outside the area.
Places: There is a limited number of fully funded places for those working in Cheshire East.

The following dates are fully funded for Cheshire East Place staff. Please note that we have a limited number available.

For East Cheshire NHS Trust Staff Only

Other Dates

Tuesday 30 June & Wednesday 1 July 2026 End of Life Education Hub, Crewe
Thursday 30 July & Friday 31 July 2026 Online via Microsoft Teams
Thursday 20 August & Friday 21 August 2026 End of Life Education Hub, Crewe
Monday 21 September and Tuesday 22 September 2026 End of Life Education Hub, Crewe
Tuesday 20 October & Wednesday 21 October 2026 Online via Microsoft Teams

You are required to apply for a place on this course. Please download the application form and email it to info@eolp.org.uk.

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