Key Communication Skills in the Workplace NEW DATES

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A Half-Day Interactive Workshop

Do you face communication situations that feel difficult? Are you left feeling that you don’t know what to say or how best to start that conversation? If so, this workshop can give you the opportunity to gain insight into communication skills and strategies that can help you engage more confidently and effectively.

Who is it for?

All health and social care professionals who come into contact with patients/residents/clients (and their families) towards the end of life. End of life can mean any time from when a person is diagnosed or realises that they have a life limiting illness

Course Overview

An introduction to using the ‘Simple Skills Secrets’ approach – an easily remembered visual model for any professional, in any setting or situation where faced with unanswerable questions or who maybe unsure how to respond
Responding sensitively to someone who is distressed or dissatisfied
How to safely respond to cues
Assisting the formulation of the person’s own plan


Funded places for people employed in South Cheshire, Vale Royal and Eastern Cheshire localities. If you are unsure whether you are eligible for a funded place please call to discuss.

£40 to staff working outside these areas.

Course dates

Wednesday 29 January 2020 – Winterley Grange, Sandbach : 9:00 – 12:00    FULL – places for reserve only   NOW AT Spring Farm Business Centre, Moss Lane, Minshull Vernon, Crewe, CW1 4RJ

Monday 10 February 2020 – East Cheshire Hospice, Macclesfield :– 13:00 – 16:00      FULL  – places for reserve only

Wednesday 4 March 2020 – Winterley Grange, Sandbach :   9:00 – 12:00      NOW AT Spring Farm Business Centre, Moss Lane, Minshull Vernon, Crewe, CW1 4RJ

The following dates will be held at East Cheshire Hospice

13:00 – 16:00

Wednesday 13 May 2020, The Chapel

Wednesday 22 July 2020, Meeting Room

Wednesday 14 October 2020, Meeting Room

Wednesday 13 January 2021, The Chapel

Wednesday 24 March 2021, Meeting Room

Request Booking Online