Delivery of High Quality Care
Time: Half day
Aim: To achieve high quality care in domiciliary care

Objectives: By the end of the session the domiciliary care worker will be able to:
Recognise the complex combination of services across a number of different settings
Recognise the importance of Significant Event Analysis
Recognise the need for training on end of life care
Identify aspects surrounding dignity, the environment, family and carers at the end of life

Handouts and Leaflets
Support Sheet - Healing Environment
Information on enhancing the healing environment
Download: Support Sheet - Healing Environment
Support Sheet - Dignity
Information about the ten principles of dignity in end of life care
Download: Support Sheet - Dignity
Significant Event Analysis Template
A template that can be used when completing a significant event analysis
Download: Significant Event Analysis Template
Role of the Care Worker
Provides information on the care worker’s role in the delivery of high quality care
Download: Role as a Care Worker
Other Supporting Materials
Attendance Register
A register that can be used at any events and workshops
Download: Attendance Register
Step 4 Workshop PowerPoint Presentation
An overview of workshop 4
Download: Step 4 Workshop PowerPoint Presentation
The Route to Success
The programme is based on The Route to Success and guides each workshop
Download: The Route to Success in Domiciliary Care
The Route to Success Environment
A guide to achieving quality environments for care at end of life
Download: The Route to Success Environment
Dignity in Care
A Campaign to put dignity and respect at the heart of UK care services to enable a positive experience of care
Visit the website here
What do you see nurse?
A poem about dignity and compassion
Download: What do you see Nurse
Step 4 To Do List
Checklist of actions to be completed prior to the next workshop
Download: Step 4 To Do List
Workshop Evaluation Form
Provides feedback to the facilitators, which will help continually develop and improve the delivery of the programme
Download: Workshop Evaluation Form